AI Policy

Artificial Intelligence Policy (AI Policy)

1.      Ethical Use of AI

Brookcourt Solutions is committed to the ethical use of AI technologies. We ensure that AI systems are designed and operated in ways that respect privacy, promote fairness, and avoid biases. Our AI applications adhere to principles of transparency, accountability, and non-discrimination.

2.      Compliance with Legal and Regulatory Requirements

All AI systems must comply with applicable laws, regulations, and industry standards. We stay informed of relevant legal and regulatory requirements and integrate them into our AI management practices to ensure compliance and mitigate legal risks.

3.      AI System Development

All AI systems must be designed and developed with a focus on fairness, transparency, and non-discrimination. Brookcourt Solutions conducts a thorough risk assessment for each AI project, evaluating potential impacts on users, stakeholders, and society. Implement strategies to identify and mitigate biases in AI models and algorithms.

4.      Risk Management

We implement a robust risk management framework to identify, assess, and mitigate risks associated with AI systems. This includes conducting regular risk assessments, implementing appropriate risk treatment measures, and continuously monitoring AI system performance to address potential issues proactively.

5.      Data Protection and Privacy

Brookcourt Solutions prioritises the protection of data and privacy in the use of AI systems. We ensure that AI systems are designed to handle personal and sensitive data in compliance with data protection laws and our internal data protection policies. Data collection, processing, and storage practices are conducted with the utmost regard for confidentiality and security.

6.       Quality and Performance

Our AI systems are developed and maintained to meet high standards of quality and performance. We establish clear objectives for AI system performance and regularly monitor and evaluate these systems to ensure they achieve the desired outcomes and deliver value to stakeholders.

7.      Transparency and Accountability

We are committed to transparency in our AI operations. We provide clear information about how AI systems function, the data they use, and their decision-making processes. Accountability mechanisms are in place to address any issues or concerns related to AI system performance and impact.

8.      AI System Deployment and Monitoring

Brookcourt Solutions has established procedures for the deployment of AI systems, including testing and validation to ensure they meet quality and performance standards. We continuously monitor AI systems for performance and accuracy, and perform regular maintenance to address any issues or improvements and established protocols for managing incidents related to AI systems, including reporting, investigation, and resolution.

9.   Compliance and Auditing

We conduct regular internal audits to ensure compliance with this policy and ISO/IEC 42001:2023 standards. Engage with external auditors as necessary to verify adherence to industry standards and regulations.

10.   Training and Awareness

We provide regular training to employees on AI ethics, compliance, and best practices to educate stakeholders about the impact and use of AI systems within the company.

11.   Further Information

Any questions or concerns about how Brookcourt uses AI may be addressed to ai@brookcourtsolutions.com.

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